Terms and Conditions of Use mau77 — Read Before Registering

1 Acceptance of Terms

These Terms and Conditions ("Terms") constitute a legally binding agreement between you ("Player" or "Member") and mau77 ("Platform", "We"). These Terms govern your access to and use of the mau77.onl website, the mau77 mobile app, and all services provided by us.

By performing any of the following actions, you are deemed to have fully accepted and agreed to these Terms:

• Registering a new account at mau77
• Log in to your existing account
• Making any deposit or financial transaction
• Using any game or service on the platform
• Downloading and installing the mau77 mobile app

If you do not agree with any part of these Terms, please stop using the mau77 platform immediately. Continued use of our platform after an amendment is published constitutes your acceptance of the updated terms.

2 Account Eligibility

To register and use the mau77 platform, you must meet the following eligibility requirements:

• Age requirement: You must be at least 18 years of age at the date of registration.
• Legal capacity: You must have full legal capacity to enter into a binding contractual agreement.
• Location: You must register and play from a location where online gaming activities are not explicitly prohibited by your local laws.
• One account: Each individual is only permitted to hold one active account at mau77 at any one time.

3 Account Registration & KYC Verification

By registering a mau77 account, you agree to provide truthful, accurate, current, and complete information. Providing false or misleading information during registration is a serious violation of these Terms and may result in immediate account closure without compensation.

The Know Your Customer (KYC) process is part of our compliance procedure. You may be required to submit identity verification documents including:

• Malaysian Identity Card (MyKad) — front and back
• Valid Malaysian passport (if applicable)
• Latest bank statement not older than 3 months
• Selfie holding your identification document (if requested)

KYC verification must be completed before certain withdrawal limits are permitted. The verification process typically takes one to three business days depending on the accuracy of the documents submitted.

You are solely responsible for maintaining the confidentiality of your mau77 account username and password. mau77 will not be liable for any losses arising from unauthorized access to your account due to your own failure to safeguard your login credentials.

4 Deposits & Withdrawals

Mau77 accepts a range of popular payment methods in Malaysia, including internet bank transfers (IBG/FPX), DuitNow, Touch 'n Go eWallet, and GrabPay. All financial transactions are processed through secure, encrypted channels.

Deposit Requirements:

• The minimum deposit is RM10 for all payment methods.
• Deposits must be made from a bank account or e-wallet registered in the player's own name.
• Mau77 does not accept deposits from third parties or anonymous sources.
• Any deposit suspected to have been obtained illegally may be withheld while an investigation is conducted.

Withdrawal Requirements:

• The minimum withdrawal is RM30 per transaction.
• Withdrawals are processed within 15 to 30 minutes once all verifications are complete.
• Withdrawals must be made to a bank account or e-wallet registered in the player's own name.
• Players must have completed at least one full deposit cycle before their first withdrawal is permitted.
• Withdrawals involving bonus funds require the rollover requirement to be completed first.

5 Bonuses & Promotions

Mau77 offers a variety of bonuses and promotions from time to time, including welcome bonuses, deposit bonuses, weekly cashback, and exclusive VIP member offers. Each bonus is subject to specific terms and conditions stated on the relevant promotions page.

The general terms applicable to all mau77 bonuses are as follows:

• Each bonus may only be claimed once unless otherwise stated.
• Rollover requirements must be met within the specified period before they expire.
• Mau77 reserves the right to withdraw or modify any bonus at any time if abuse is suspected.
• Bonuses cannot be directly converted to cash without fulfilling the specified rollover requirements.
• Players who use more than one account to claim the same bonus will forfeit all related bonuses and wins.

6 Game Rules

All games available on the mau77 platform are operated using a Random Number Generator (RNG) independently verified by a third party, ensuring the fairness and randomness of every game outcome. The Return to Player (RTP) rate for each slot game is stated in the respective game information.

General game rules for mau77:

• The outcome of all games is final once a round is completed.
• In the event of a technical disruption during an active game, mau77 will use server records to determine the valid outcome.
• The use of any software, bots, or automated methods to play is prohibited and will result in immediate account closure.
• Players are fully responsible for all wagers placed from their account.

For live casino games (live dealer), players must show respect to the croupier and other staff. Any inappropriate behavior or offensive language in the live game chat may result in account suspension.

7 Player Conduct & Prohibitions

Mau77 players are expected to interact with the platform and other players in a responsible and ethical manner. The following actions are strictly prohibited and may result in permanent account suspension or closure:

• Any attempt to hack, breach, or disrupt mau77's systems
• Identity fraud or use of falsified documents during KYC
• Money laundering or suspicious financial activity
• Harassment or threats directed at other players or mau77 staff
• Sharing your account login credentials with any other party
• Exploiting bugs or technical vulnerabilities on the platform for unfair advantage
• Participation in fraudulent betting-related activities

Mau77 continuously monitors account activity to detect any violations of these Terms. If you discover any bugs or vulnerabilities in the system, please report them to our support team promptly. Players who report issues in good faith will not face any action.

8 Account Suspension & Closure

Mau77 reserves the right to suspend or close a player's account at any time with or without prior notice in the following situations:

• Violation of any section of these Terms and Conditions
• Failure to complete KYC verification within the specified timeframe
• Activities suspected of fraud or money laundering
• Player's own request to close their account
• Instructions from the relevant authorities

If your account is closed due to a terms violation, mau77 reserves the right to withhold the remaining balance pending further investigation. For account closures requested by the player, any valid cash balance will be returned once all withdrawal conditions have been met.

Players who wish to voluntarily close their account may contact the mau77 support team via Live Chat. The account closure process typically takes between three to seven business days.

9 mau77 Liability Limits

To the extent permitted by applicable law, mau77 shall not be liable for any indirect, incidental, special, or consequential losses arising from the use of our platform, including:

• Service disruptions due to scheduled system maintenance
• Losses due to internet disruptions or connection issues on the player's end
• Any game outcome that has been lawfully settled in accordance with the game rules
• Unauthorized access to your account due to your own negligence

Mau77 strives to keep the platform running 24 hours a day, 7 days a week. However, we cannot guarantee completely uninterrupted availability at all times. In the case of scheduled maintenance, advance notice will be provided to players through our communication channels.

10 Amendment of Terms and Conditions

Mau77 reserves the right to modify, update, or replace any part of these Terms and Conditions at any time at our sole discretion. Amendments take effect immediately upon publication on the mau77.onl website.

We will notify players of important amendments via:

• In-platform notifications (in-app or on the website)
• A prominent notice on the website's home page
• Updating the "Updated" date at the top of this document

It is your responsibility to review these Terms and Conditions periodically to ensure you are always aware of the latest applicable version. Your continued use of the mau77 platform after any amendments are published will be deemed as your acceptance of the revised terms.

11 Applicable Law & Dispute Resolution

These Terms and Conditions are governed by and construed in accordance with applicable laws. Any dispute arising from or in connection with these Terms shall first be resolved through good-faith negotiation between both parties.

If you have any complaints or disputes relating to your account or gaming experience at mau77, please follow the procedure below:

1. Contact the mau77 support team via Live Chat within the platform and clearly describe your issue.
2. Our team will endeavour to resolve the issue within 48 hours.
3. If the issue cannot be resolved, you may request that your case be escalated to a senior supervisor.
4. Final decisions issued by mau77 management are binding for all purposes related to the platform.